Local Shipping in Singapore
For available stocks, QA strives to ship your orders out as soon as possible.
All shipping fees within local Singapore is a flat rate S$4 per item for the 1st item within 5kg weight limit. Items will be shipped out with trackable courier service, Qxpress.
Things to note:
- The ultimate delivery responsibility lies with our shipping agent and we trust them to do a great job. All guarantees are made in the best efforts fulfilled by all parties, including you the customers for your trust. Hence we very much appreciate your understanding too in any slight delays, if ever happens, are part and parcel of your parcels.
Overseas Shipping to rest of the world
Facilitating to ship to overseas countries is always a challenge for any Ecommerce store.
Audiophile items got all the more difficult for the sheer size certain products may get. Sometimes online purchases just do not justify the amount spent if a sizeable of it actually goes into shipping. And there is no economical advantage for sellers like QA since our overall prices may escalate significantly with a part of them paid to logistic companies.
Our past experience taught us that there is simply no one-size-fits-all shipping methods for everyone in the world, especially considering the myriad kind of items we used to sell / are selling here. The previous flat rate overseas shipping took up a huge chunk of algorithmic calculation and processing to ensure a fair shipping cost for almost everybody. It still was not the best way and restrict logistic flexibility.
Dealing with overseas shipping on an order basis turns out to be an ideal and versatile approach. Not only are we able to serve the customers, you, directly on your interest and inquiries, we can also specifically find the most economical means to ship your orders to you, whenever you may be from, without fiddling with the checkout cart and got false/inaccurate rates.
So feel free to CONTACT US for your order and shipping queries! FedEx and DHL are our usual shipping services we are using now. But depending on locations, sometimes we do offer other couriers like Ninja Van and Aramex for a more economical option.
While we will do our utmost best to prevent and prepared for the worse from happening, we will still like to point out some things to note, however:
- The ultimate delivery responsibility lies with our logistic/delivery agents and we trust them to do a great job. All guarantees are made in the best efforts fulfilled by all parties, including you, the customers, for your trust. Hence we very much appreciate your understanding too in any slight delays, if ever happens, are part and parcel of your parcels.
- Overseas customers have an additional border customs routine to contend with. Thus that may add on to the delivery schedule.
- Safe usual estimation of arrivals upon shipped out is between 5-14 business days.
- Tracking number will be provided most of the time, unless it was a deliberate choice by either QA or the customers not to opt for any tracking service by any reasons, it will/must be made known.
- Customers are responsible and liable for any import fees or taxes levied at the customs in the process of the shipment. These fees are never in the total amount paid to QA. We will not know how much these fees are and overseas customers are strongly advised to be prepared and find out for any of such fees that may incur. Any custom fees that may be levied on QA due to unsuccessful shipping in part of customers’ responsibility and cause a ship return will be charged to the customers.
Bottom line, CONTACT US for your order and shipping queries!
FREE local shipping & lower rates to rest of the world
Selected items, especially small and customs ones are available for FREE shipping within Singapore and lower rates to the rest of the world. This will be notified in their respective own product page of the specific products. These shipments are normally fulfilled by Qxpress and/or Singapore Post.